Frequently Asked Questions
Find answers to common questions about our premium sports gear.
How do I know which size to order?
We provide a detailed size chart on every product page. We recommend measuring yourself and comparing it to our guide for the most accurate fit.
Are Ausom products suitable for professional athletes?
Yes, our gear is engineered with high-performance fabrics and ergonomic designs suitable for both professional athletes and fitness enthusiasts.
How should I care for my sports apparel?
To maintain fabric integrity, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Currently, we ship to over 30 countries worldwide. Shipping costs and delivery times vary based on your location.
Can I modify or cancel my order after it's placed?
Orders are processed quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Is your equipment backed by a warranty?
All Ausom hardware and equipment come with a standard 12-month warranty against manufacturing defects.